Patient Advocacy

Patient Advocacy Services

Provide home visit to conduct an initial assessment for needs.
Help you make medical decisions, review options, conduct research as necessary into your diagnoses, and translate into language that you and your family can understand.
Assist with appointment scheduling and develop calendar for appointments.
Accompany you or your "family" (as defined by you) to clinic appointments, rehabilitation or other outpatient services.
Accompany the patient to the hospital for surgery or procedures.
Educate the patient and family as needed to understand medical terminology, diagnoses and federal requirements for care.
Find additional specialists for second opinions.
Assist with discharge planning and determine best placement opportunities along the continuum of care inclusive of home services.
Assist with end of life planning.

Assure quality of care: does it meet evidence-based standards and federal, state and regulatory standards?
Determine if there are any discrepancies in care that could meet the definition of a "medical error."
Help with ethical dilemmas that may be presented to an organizational ethics committee.
Review medical records and compile a personal medical record.
Prepare medical records for potential legal or regulatory reporting or follow-up.

Medical Billing

Prepare Social Security Disability paper work for filing.
Compare services received with medical bills.
Fraudulent Billing Analysis.
Knowledgeable about healthcare reimbursement systems for different levels of care.

Highly experienced with Addiction Medicine and Behavioral Health
Available for public speaking at local, regional and national events regarding the importance of patient advocacy.
Able to work in any type of healthcare setting.

Wiseman Patient Advocacy

Wilmington, North Carolina